Yes — as long as we receive your request in time.
👉 Please submit a support ticket immediately.
If your order has already shipped, you can simply refuse the delivery. It will return to us automatically, and we'll issue your refund. Please note that returns are processed by our partner shop, and are handled only in the order they are received.
Articles in this section
- How to make a good recording? (Warranty)
- What's Included in the Box?
- I cannot access the download link on the website to update my software/drivers.
- What type of USB-C cable can I use with my wireless mouse?
- Where can I purchase a spare upper shell or housing?
- Where can I find the screw dimensions?
- OP and XM shape - what's the difference, and which shape is suitable for me?
- Can Endgame Gear Change This Warranty and Support Policy?
- What Is Endgame Gear Not Responsible For?
- What Are My Responsibilities When Using Endgame Gear Products and Services?