The tracking of my XM1 RGB is cutting out/it seems like my XM1 RGB is briefly disconnecting with the cursor sticking in place before continuing to move. The tracking of my XM1 RGB is cutting out/it seems like my XM1 RGB is briefly disconnecting with the cursor sticking in place before continuing to move.

The tracking of my XM1 RGB is cutting out/it seems like my XM1 RGB is briefly disconnecting with the cursor sticking in place before continuing to move.

If you haven't already, please try flashing to firmware 1.01 and then setting the lift-off distance (LoD) in the software from 2 to 3mm. If that doesn't help, please contact our support team.

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