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FAQ

Does the gf range mean that the switches can be manually adjusted between listed force range of actuation?
The gram force (gf) range is mentioned due to manufacturing variances. T...
Is soldering required when swapping out the switches?
The switches for the OP mice are hot-swap, meaning you can easily swap o...
Can I configure my EndGame Gear mouse or keyboard for MacOS or Linux?
Currently, the configuration software is only compatible with Windows. H...
General information: Motion Sync
This only applies to the XM1r and OP1 8k: What does Motion Sync do? - US...
General information: Button Tensioning
Sometimes, users may notice a slight variation in the tension of the but...
General information: Slamclick
The term "slamclick" refers to an accidental mouse click that occurs whe...
General information: Skates
We offer different variations of skates for our mice, with some models b...
General Information: Multiclick Filter
Multiclick Filter is not a pre-debounce slider like on other mice, which...
General information: Lift-off Distance
'Lift-Off Distance' (LoD) is a parameter that significantly affects mous...
General information: JST
The XM1/XM1r mice utilize a 5-pin JST PH 2.0mm connector with the follow...
General Information: Polling Rate / Hz
Changing the polling rate on the OP1 8K is as simple as holding the 'mod...
General information: SPDT / GX Modes
Off: When you click, the leaf spring goes down, and the shrapnel (blue) ...
General information: Double clicks
Double-clicking issues are often easily resolved, and in fact, nine out ...
General information: Debounce
To address the frequently asked question regarding the debounce slider/t...
General information: CPI
Our mouse models come pre-programmed with default Counts Per Inch (CPI),...
General information: Coating
The distinctive coating applied to our range of mice has gained quite a ...
General information: Cleaning
Maintaining the cleanliness of your mouse and mousepad is not only cruci...
General information: Battery
The WE-series gaming mice are equipped with a robust battery, if you're ...
General information: Analog Technology
Regular digital click detection has 2 states. The switch is either press...
I have additional questions that are not listed in this FAQ.
If you want to know more, have any questions or feedback of any kind, pl...
How can I change the polling rate of my XM1r?
3 different polling rates can be selected by holding the CPI button at t...
How can I change CPI without the software?
The XM1r has 4 CPI profiles by default. To switch between them, simply p...
My CPI seems slightly higher than what I am used to with other mice.
Firmware 1.7.230 from the Downloads section and the newer BETA firmwares...
When I continuously scroll down, the XM1r occasionally scrolls up.
Firmware 1.7.230 from the Downloads section and the newer BETA firmwares...
I am using a mouse pad with a rough surface and I have tracking issues with the default 1mm lift-off distance (LoD).
While the software is still in development, flash the XM1r to BETA firmw...
My XM1r is multi-clicking when I only click once/while I hold the button down.
The switch signal signatures across the whole range of the mass producti...
I flashed my mouse and now it is not responding with both LEDs blinking Red.
The mouse is in boot-loader mode. Simply flashing the firmware again ret...
How do I flash the firmware of my XM1 RGB?
Either use the "XM1 RGB Configuration Software" and press the "Update" b...
After I start my PC the XM1 RGB is unresponsive and needs to be re-plugged to get it working again.
We are currently investigating this bootup issue. In the meantime, we al...
The colors on my XM1 RGB don't match the colors I set in the software.
Firmware 1.01 and newer address this issue. You can flash to firmware 1....