Endgame Gear is committed to transparency and product quality. When necessary, we publish official notices to inform customers about important product‑related updates, including:
- Identified product defects that may affect performance or usability
- Firmware or software updates that improve functionality or resolve known issues
- Safety advisories, where applicable
- Extended warranty programs for specific products or affected production batches
These notices are made available through our official communication channels, including the support portal and product pages, to ensure customers have timely and accurate information.
Articles in this section
- What's Included in the Box?
- I cannot access the download link on the website to update my software/drivers.
- What type of USB-C cable can I use with my wireless mouse?
- Where can I purchase a spare upper shell or housing?
- Where can I find the screw dimensions?
- OP and XM shape - what's the difference, and which shape is suitable for me?
- How Can I Contact Endgame Gear Customer Support?
- Can Endgame Gear Change This Warranty and Support Policy?
- What Is Endgame Gear Not Responsible For?
- What Are My Responsibilities When Using Endgame Gear Products and Services?