What Are My Responsibilities When Using Endgame Gear Products and Services?

To ensure proper product use and smooth handling of warranty and RMA claims, customers are responsible for the following:

• Using the product in accordance with the user manual and all provided instructions
• Retaining valid proof of purchase, such as an invoice, receipt, or order confirmation
• Providing accurate and complete information when submitting warranty or RMA claims
• Returning defective products to Endgame Gear when required as part of the warranty or RMA process

Failure to meet these responsibilities may result in delays, claim denial, or additional charges.