To ensure proper product use and smooth handling of warranty and RMA claims, customers are responsible for the following:
- Using the product in accordance with the user manual and all provided instructions
- Retaining valid proof of purchase, such as an invoice, receipt, or order confirmation
- Providing accurate and complete information when submitting warranty or RMA claims
- Returning defective products to Endgame Gear when required as part of the warranty or RMA process
Failure to meet these responsibilities may result in delays, claim denial, or additional charges.
Articles in this section
- My wireless dongle isn't connecting (Pairing Issue)
- What are the main differences between the OP1 8k V2 and the OP1 8k V2 Raw Input Edition?
- How do I remove leftover adhesive from the previous skates?
- What is Glass Mode?
- What is Angle Snapping?
- Warranty & Package Forwarding Services
- How to make a good recording? (Warranty)
- What's Included in the Box?
- How can I purchase a replacement dongle?
- I cannot access the download link on the website to update my software/drivers.