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General Requests
Warranty Support
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Endgame Gear
Setup & Usage
Modding & Maintenance
Modding & Maintenance
Can I open my mouse?
Users are allowed to open mice without voiding the warranty, but only fo...
Can I change the switches?
The switches for the OP1 mice are hot-swappable, meaning you can easily ...
Button Tensioning
Sometimes, users may notice a slight variation in the tension of the but...
Mouse Screw Dimensions
Product SeriesScrew used forThreadDimensionsQuantity per MouseXM2Bottom ...
JST Connectors and Cable Pinouts
The XM1/XM1r mice utilize a 5-pin JST PH 2.0mm connector with the follow...
Cleaning Your Mouse & Mousepad
Maintaining the cleanliness of your mouse and mousepad is not only cruci...
How do I remove leftover adhesive from the previous skates?
After removing your mouse skates, some adhesive residue may remain on th...
Battery Life & Charging
The WE-series gaming mice are equipped with a robust battery, if you're ...