The switch signal signatures across the whole range of the mass production units had a higher variance than we anticipated based on the hundreds of switches used for the calibration, hence we needed to adjust the click detection algorithm to work perfectly with the bigger signal range. There are two BETA firmwares available in our Discord channel #dev-updates (link to Discord in the footer at the end of the page). 1.7.237 has the same default 1mm lift-off distance (LoD), while 1.7.238 has a higher lift-off distance of 2mm for mouse pads with a rougher surface. Flashing XM1r firmwares only works from lower to higher versions, so we advise to try 1.7.237 first and if the tracking issues persist, flash to 1.7.238.
Articles in this section
- How Can I Contact Endgame Gear Customer Support?
- Can Endgame Gear Change This Warranty and Support Policy?
- What Is Endgame Gear Not Responsible For?
- What Are My Responsibilities When Using Endgame Gear Products and Services?
- How Does Endgame Gear Communicate Known Issues or Product Advisories?
- What Can I Do Through the Endgame Gear Support Portal?
- How Can I Contact Endgame Gear Customer Support?
- How Does Endgame Gear Communicate With Customers?
- How Quickly Will I Receive a Response From Support?
- What Is the Advance Replacement Program?