If the device is not detected, you can try to force boot loader reset.
- Make sure your Endgame Gear software and all other mouse/peripheral software is closed.
- For wireless mice, turn the switch on the bottom plate "OFF".
- Plug your EndGame Gear mouse into your mainboard (via the rear ports)
- If the device isn't detected, connect a second mouse to run the latest firmware update. https://www.endgamegear.com/downloads
- If all else fails, plug the mouse in while holding down LMB + RMB to reset bootloader mode and flash the firmware (or LMB + MB + RMB)
If you are still having issues, please reach out to our support team via our site contact form.
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Articles in this section
- How to make a good recording? (Warranty)
- What's Included in the Box?
- I cannot access the download link on the website to update my software/drivers.
- What type of USB-C cable can I use with my wireless mouse?
- Where can I purchase a spare upper shell or housing?
- Where can I find the screw dimensions?
- OP and XM shape - what's the difference, and which shape is suitable for me?
- Can Endgame Gear Change This Warranty and Support Policy?
- What Is Endgame Gear Not Responsible For?
- What Are My Responsibilities When Using Endgame Gear Products and Services?