Our warranty covers defects and failures that occur under normal use, including:
- Manufacturing defects resulting from materials or workmanship
- Electrical or mechanical failures not caused by misuse, accidents, or unauthorized modifications
- Component failures during standard, intended operation
- Firmware‑related malfunctions that affect normal product functionality
Standard Warranty Duration
- All Endgame Gear products include a limited warranty from the date of purchase:
- EU: 24 months
- North America: 12 months
- Other regions follow their respective local laws.
- Warranty applies to products purchased through authorized retailers or the official Endgame Gear website.
Articles in this section
- How Can I Contact Endgame Gear Customer Support?
- Can Endgame Gear Change This Warranty and Support Policy?
- What Is Endgame Gear Not Responsible For?
- What Are My Responsibilities When Using Endgame Gear Products and Services?
- How Does Endgame Gear Communicate Known Issues or Product Advisories?
- What Can I Do Through the Endgame Gear Support Portal?
- How Can I Contact Endgame Gear Customer Support?
- How Does Endgame Gear Communicate With Customers?
- How Quickly Will I Receive a Response From Support?
- What Is the Advance Replacement Program?