If your warranty claim is approved, Endgame Gear will offer one of the following resolutions, depending on the nature of the issue, regional regulations, and the original purchase channel:
- Replacement of the defective product with the same or an equivalent model
- Repair of the defective product
- Store credit or a refund, where applicable
The specific resolution option will be determined by our support team and communicated to you during the claim process.
Articles in this section
- My wireless dongle isn't connecting (Pairing Issue)
- What are the main differences between the OP1 8k V2 and the OP1 8k V2 Raw Input Edition?
- How do I remove leftover adhesive from the previous skates?
- What is Glass Mode?
- What is Angle Snapping?
- Warranty & Package Forwarding Services
- How to make a good recording? (Warranty)
- What's Included in the Box?
- How can I purchase a replacement dongle?
- I cannot access the download link on the website to update my software/drivers.