If your warranty claim is approved, Endgame Gear will offer one of the following resolutions, depending on the nature of the issue, regional regulations, and the original purchase channel:
- Replacement of the defective product with the same or an equivalent model
- Repair of the defective product
- Store credit or a refund, where applicable
The specific resolution option will be determined by our support team and communicated to you during the claim process.
Articles in this section
- How Can I Contact Endgame Gear Customer Support?
- Can Endgame Gear Change This Warranty and Support Policy?
- What Is Endgame Gear Not Responsible For?
- What Are My Responsibilities When Using Endgame Gear Products and Services?
- How Does Endgame Gear Communicate Known Issues or Product Advisories?
- What Can I Do Through the Endgame Gear Support Portal?
- How Can I Contact Endgame Gear Customer Support?
- How Does Endgame Gear Communicate With Customers?
- How Quickly Will I Receive a Response From Support?
- What Is the Advance Replacement Program?