Customers can submit a warranty claim either through the official support portal or by email.
When submitting a claim, please include the following information:
- Contact details (name and email address)
- Product model and serial number
- Valid proof of purchase, such as an invoice or receipt
- A clear description of the issue with the product
Providing complete information will help our support team review and process your claim as efficiently as possible.
Articles in this section
- How Can I Contact Endgame Gear Customer Support?
- Can Endgame Gear Change This Warranty and Support Policy?
- What Is Endgame Gear Not Responsible For?
- What Are My Responsibilities When Using Endgame Gear Products and Services?
- How Does Endgame Gear Communicate Known Issues or Product Advisories?
- What Can I Do Through the Endgame Gear Support Portal?
- How Can I Contact Endgame Gear Customer Support?
- How Does Endgame Gear Communicate With Customers?
- How Quickly Will I Receive a Response From Support?
- What Is the Advance Replacement Program?