FAQ

After I start my PC the XM1 RGB is unresponsive and needs to be re-plugged to get it working again.

We are currently investigating this bootup issue. In the meantime, we al...

The colors on my XM1 RGB don't match the colors I set in the software.

Firmware 1.01 and newer address this issue. You can flash to firmware 1....

What is the "Ripple Control" feature in the software?

Ripple control in gaming mice is a feature that smooths out mouse cursor...

I use low sens and my XM1 is actuating one of the main buttons when I put it down too hard.

Firmwares 2.x addresses this issue. You can download the stand-alone fir...

I have a question about a product or I am experiencing issues with mine.

For support you can reach out to us via our website or you can join our ...

Where can I find out more information about current stock/restock?

For recent stock updates it is recommended to contact us directly or to ...

Where can I buy your products?

We have a list of our retailers available on our website: here

What’s the difference between your mousepads?

Currently we are offering 3 different mouse pad series: MPJ, MPC and MPX...

What is “Analog Technology”?

Our mice are the only ones on the market using the Analog Key Sensing Te...

Who is Endgame Gear?

Endgame Gear is a small team that started in Berlin, Germany that has sl...