What Documents Are Required to File a Warranty Claim?

To submit a warranty claim, customers are required to provide the following information and documentation:

• Valid proof of purchase, such as an invoice, receipt, or official order confirmation showing the date of purchase and seller
• Product serial number, if applicable
• A detailed description of the issue being experienced with the product
• Photos or videos of the product, if requested by our support team, to help verify the issue

Providing complete and accurate information will help ensure faster processing of your warranty claim.