Shipping Responsibilities
- Customers are responsible for shipping the defective product to the designated Endgame Gear service center, following the provided RMA instructions.
- Endgame Gear covers the cost of shipping the replacement product back to the customer once the claim has been processed.
Please ensure the return shipment meets the provided packaging and shipping guidelines to avoid delays.
Articles in this section
- What's Included in the Box?
- I cannot access the download link on the website to update my software/drivers.
- What type of USB-C cable can I use with my wireless mouse?
- Where can I purchase a spare upper shell or housing?
- Where can I find the screw dimensions?
- OP and XM shape - what's the difference, and which shape is suitable for me?
- How Can I Contact Endgame Gear Customer Support?
- Can Endgame Gear Change This Warranty and Support Policy?
- What Is Endgame Gear Not Responsible For?
- What Are My Responsibilities When Using Endgame Gear Products and Services?