Shipping Responsibilities
- Customers are responsible for shipping the defective product to the designated Endgame Gear service center, following the provided RMA instructions.
- Endgame Gear covers the cost of shipping the replacement product back to the customer once the claim has been processed.
Please ensure the return shipment meets the provided packaging and shipping guidelines to avoid delays.
Articles in this section
- How Can I Contact Endgame Gear Customer Support?
- Can Endgame Gear Change This Warranty and Support Policy?
- What Is Endgame Gear Not Responsible For?
- What Are My Responsibilities When Using Endgame Gear Products and Services?
- How Does Endgame Gear Communicate Known Issues or Product Advisories?
- What Can I Do Through the Endgame Gear Support Portal?
- How Can I Contact Endgame Gear Customer Support?
- How Does Endgame Gear Communicate With Customers?
- How Quickly Will I Receive a Response From Support?
- What Is the Advance Replacement Program?