Shipping Responsibilities
- Customers are responsible for shipping the defective product to the designated Endgame Gear service center, following the provided RMA instructions.
- Endgame Gear covers the cost of shipping the replacement product back to the customer once the claim has been processed.
Please ensure the return shipment meets the provided packaging and shipping guidelines to avoid delays.
Articles in this section
- My wireless dongle isn't connecting (Pairing Issue)
- What are the main differences between the OP1 8k V2 and the OP1 8k V2 Raw Input Edition?
- How do I remove leftover adhesive from the previous skates?
- What is Glass Mode?
- What is Angle Snapping?
- Warranty & Package Forwarding Services
- How to make a good recording? (Warranty)
- What's Included in the Box?
- How can I purchase a replacement dongle?
- I cannot access the download link on the website to update my software/drivers.