RMA Issuance
Once your warranty claim has been approved, Endgame Gear will issue an RMA and provide the following information:
- RMA or ticket number for reference and tracking
- Shipping instructions, including the return address and any special requirements
- Packaging guidelines to ensure the product is returned safely and without damage during transit
Please follow the provided instructions carefully, as returns without a valid RMA number may not be accepted.
Articles in this section
- What's Included in the Box?
- I cannot access the download link on the website to update my software/drivers.
- What type of USB-C cable can I use with my wireless mouse?
- Where can I purchase a spare upper shell or housing?
- Where can I find the screw dimensions?
- OP and XM shape - what's the difference, and which shape is suitable for me?
- How Can I Contact Endgame Gear Customer Support?
- Can Endgame Gear Change This Warranty and Support Policy?
- What Is Endgame Gear Not Responsible For?
- What Are My Responsibilities When Using Endgame Gear Products and Services?