How Does the RMA (Return Merchandise Authorization) Process Work? How Does the RMA (Return Merchandise Authorization) Process Work?

How Does the RMA (Return Merchandise Authorization) Process Work?

RMA Issuance

Once your warranty claim has been approved, Endgame Gear will issue an RMA and provide the following information:

  • RMA or ticket number for reference and tracking
  • Shipping instructions, including the return address and any special requirements
  • Packaging guidelines to ensure the product is returned safely and without damage during transit

Please follow the provided instructions carefully, as returns without a valid RMA number may not be accepted.