Turnaround Time
Once the returned product has been received by the designated Endgame Gear service center, the typical RMA processing time is 7–14 business days.
Processing time may vary depending on product availability, the nature of the issue, and regional shipping conditions. Customers will be kept informed via ticket updates throughout the process.
Articles in this section
- What's Included in the Box?
- I cannot access the download link on the website to update my software/drivers.
- What type of USB-C cable can I use with my wireless mouse?
- Where can I purchase a spare upper shell or housing?
- Where can I find the screw dimensions?
- OP and XM shape - what's the difference, and which shape is suitable for me?
- How Can I Contact Endgame Gear Customer Support?
- Can Endgame Gear Change This Warranty and Support Policy?
- What Is Endgame Gear Not Responsible For?
- What Are My Responsibilities When Using Endgame Gear Products and Services?