Turnaround Time
Once the returned product has been received by the designated Endgame Gear service center, the typical RMA processing time is 7–14 business days.
Processing time may vary depending on product availability, the nature of the issue, and regional shipping conditions. Customers will be kept informed via ticket updates throughout the process.
Articles in this section
- My wireless dongle isn't connecting (Pairing Issue)
- What are the main differences between the OP1 8k V2 and the OP1 8k V2 Raw Input Edition?
- How do I remove leftover adhesive from the previous skates?
- What is Glass Mode?
- What is Angle Snapping?
- Warranty & Package Forwarding Services
- How to make a good recording? (Warranty)
- What's Included in the Box?
- How can I purchase a replacement dongle?
- I cannot access the download link on the website to update my software/drivers.